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Susan Taylor Schmidt is currently the Director of Product Management at Lucid Software, where the focus is on enhancing team collaboration through a data-driven product suite since January 2023. Prior to this role, Susan served as Senior Product Manager at Ancestry.com, leading the redesign of its flagship product during a significant update. Experience as Senior Product Manager at Fandom included guiding an international team in product development while also managing the Founder Experience program at Wikia, focusing on community support and education. Earlier positions involved roles as Community Advocate at Ning, where support for users was prioritized, and Customer Support Engineer at Sharpcast, Inc., providing technical assistance. Additionally, Susan held a Corporate Administrator position, supporting various business functions. Education was completed at the University of San Francisco.