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Brooke Boyd has experience working as a Receptionist at Biological Sciences Western Michigan University from August 2018 to June 2020. Currently, Brooke is employed as a Patient Technical Support Representative at LUCENT Surgical Support Systems, Inc. starting from January 2022. In their role as a Receptionist, Brooke utilized professionalism and communication skills when interacting with professors and students, and handled phone calls and emails on a day-to-day basis.