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Jaime Duke is an experienced IT professional with a diverse background in application analysis and technical support. Currently serving as an Application Analyst at Lubbock County since November 2019, Jaime previously held positions as a Network Engineer at Starnik and a Senior Technical Support IT Operations specialist at Convergys, where tenure extended from November 2008 to July 2017. Prior roles include a Data Specialist Sales Associate at Verizon Wireless from 2005 to 2008, and a Quality Assurance Engineer at AOL from 1996 to 2002. This extensive experience showcases a strong foundation in both technical support and network engineering.