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Mikko Palsola has extensive work experience in IT infrastructure management and production management roles. Mikko started their career as a Trainee at eFennia in 2002 and gained experience in administering Unix, Linux, and Windows servers, as well as maintaining office and datacenter networks. Mikko continued to work as a Trainee at eFennia until 2006, specializing in J2EE application servers.

In 2007, Mikko joined Logica as a Systems Specialist, where they provided IT infrastructure management services. Mikko then took on the role of Service Owner, responsible for developing application platform management services, including SharePoint and J2EE application servers. Mikko also participated in the daily management of these servers.

Mikko joined CGI in 2012 as a Production Manager, leading three teams in providing IT infrastructure management services for Active Directory, Exchange, Lync, SharePoint, and Java application servers. Mikko was also involved in the daily management of SharePoint and J2EE application servers. During their time at CGI, they were responsible for datacenter facilities and server capacity, as well as server deployments and removals for Windows servers. Mikko held this role until 2020 when they transitioned to Lassila & Tikanoja as an ICT Service Delivery Lead.

Overall, Mikko Palsola's work experience reflects their expertise in IT infrastructure management, production management, and service ownership, with a focus on J2EE application servers and SharePoint.

Mikko Palsola obtained their Master of Science (M.Sc.) degree in Information Technology from the University of Oulu, where they studied from 2000 to 2010. Mikko later obtained multiple ITIL certifications, including ITIL Expert in IT Service Management and various ITIL Intermediate certificates, with their most recent certification in IT Service Operation being obtained in 2016. The institutions where they obtained these certifications are not provided, and the exact months of certification are also unknown.