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Tim Kitchener is currently working as a Senior Client Experience Manager at LRQA. Previously, Tim has held roles such as Strategy Director at VMLY&R, Director Consulting Services at Purple Panda PX Ltd, Fellow at THE QOE LIMITED, Senior Client Partner at Satmetrix, and Customer Experience Manager at Kcom. Tim has a background in marketing, sales support, and business analysis, with experience in various industries such as insurance, IT, and customer experience. With a focus on problem-solving and customer-centric strategies, Tim has a proven track record of delivering successful outcomes for their clients.