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Heidi Fultz has extensive experience in customer support and account management, currently serving as an Enterprise Account Specialist at Lowry Solutions since November 2014. In this role, Heidi focuses on enhancing customer experiences and maintaining strong relationships with strategic Fortune 500 clients. Previous roles include a Customer Service Representative, where responsibilities involved processing client orders and coordinating production. Additionally, Heidi was self-employed as a consultant, aiding the Brighton Veterans Memorial Committee, and has experience as a substitute teacher and technical writer for Old Kent Bank. Heidi holds a Bachelor's Degree in Public Relations from Grand Valley State University and an Associate's Degree in Nursing Science from Lansing Community College.