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Jo Ruggles (nee Scott) has extensive experience in training and customer service, currently serving as Training Manager at Lovell Partnerships Ltd since November 2011. Past roles within the same company include Regional Training Advisor, Training Administrator, and Procurement Assistant. Prior to this, Jo Ruggles worked as a Travel Expert at STA Travel from August 2010 to September 2011, and as a Premium Customer Service Agent at British Midland International from June 2004 to July 2010.