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Edson Alves has over 20 years of experience in the IT industry. Edson has worked in various roles and positions for different companies. Edson started their career at Banco do Brasil as a Support Analyst, providing technical support for Novell and Microsoft network environments. Edson then worked as a Support Analyst at Votorantim Cimentos and Warner Lambert before joining Vermont Tecnologia at Microsoft Company as a Technical Support Lead. In this role, they managed a team of over 100 people and provided support to Microsoft customers through various channels. Edson later joined Getronics Latam as a Service Desk Coordinator at Bayer, responsible for managing service delivery. At Petrobras, they worked as a Service Desk Supervisor for the South Region. Edson then moved to Bayer, where they served as an Infrastructure Support Coordinator, responsible for delivering IT infrastructure and support services. Edson later joined Monsanto Company as the Brazil IT Infrastructure Lead and then as the IT Commercial - Value Capture Lead, where they were responsible for supporting marketing and commercial applications. Edson also worked for Louis Dreyfus Company, where they held various roles, including IT Manager, Senior IT Manager, Regional CTO, Global Head of IT AMS, and Global Head of IT Operations. In these roles, they managed IT operations, infrastructure support services, application management support, and IT security for different regions and teams. Overall, Edson Alves has a strong background in IT operations, infrastructure support, application management, and team management.

Edson Alves has a diverse education history. Edson obtained a Bachelor's degree in Data Processing from Universidade São Judas Tadeu in the years 1995-2000 and completed a College program in Business Administration and Management, General at ETE Prof. Camargo Aranha from 1992-1994. Edson also pursued a Master of Business Administration (MBA) degree in Information Technology Management at FIAP from 2010-2011 and in Marketing from FGV - Fundação Getulio Vargas from 2015-2017. In 2020-2021, Edson attended MIP Politecnico di Milano and received a Professional GBS Certification. Alongside their formal education, they have acquired various certifications related to business, technology, and communication from LinkedIn.