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Damon M. is an IT Support Specialist at LOTH, Inc. since May 2021, responsible for resolving technical issues for end-users, managing network configurations, and ensuring compliance with security policies through regular updates and documentation. Previous experience includes serving as a Product Support Specialist at London Computer Systems, where Damon provided guidance on the Rent Manager application, and as an Infrastructure Intern at The Health Collaborative, focusing on security monitoring and vulnerability scanning. Earlier roles include Help Desk Technician at the University of Cincinnati and Apple Reseller Specialist at Apple. Damon holds a Bachelor of Science in Cybersecurity from the University of Cincinnati and an Associate of Science in Biomedical Equipment Technologies from Cincinnati State Technical and Community College.