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Coleen Thompson has extensive work experience in healthcare quality and patient safety. Coleen most recently served as Vice President of Quality at Los Robles Hospital and Medical Center since July 2019. Prior to that, they held the same position at Southern California Hospitals from May 2017 to July 2019. From 2015 to 2017, Thompson worked at UC Irvine Health, first as Director of Quality and Patient Safety, and then as a Quality & Patient Safety Manager. Before that, they worked as a Quality and Patient Safety Manager at Redlands Community Hospital from 2011 to 2015. Thompson began their career as a Critical Care RN at Los Angeles County USC Medical Center in 1991 before transitioning into roles as a Special Projects Coordinator, Patient Safety Coordinator, and eventually an RN-ICU at Redlands Community Hospital.

Coleen Thompson has a Bachelor of Science in Nursing (BSN) from the University of Phoenix and an Associate of Science in Nursing (ASN) from Mt. San Antonio College. Coleen also holds a certification as a Certified Professional in Healthcare Quality (CPHQ). No specific dates or institutions are provided for the certifications.