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Falk Schopp is an experienced manager in the field of support and product services, currently serving as the Manager Support at LORENZ Life Sciences Group since December 2015. Prior to this role, Falk held significant positions at Ericsson, where responsibilities included managing a team of up to 20 employees across multiple international locations, overseeing service level agreements, and ensuring process optimization. Falk also served as a Senior Consultant at LHS Telekommunikation GmbH & Co.KG and as a Consultant at SchlumbergerSema Telecom GmbH & Co. KG, providing expert customer support and managing technical inquiries. Earlier career experiences include work as a Consultant at Sema Telecom GmbH & Co. KG, where responsibilities involved handling maintenance-related customer requests. Falk holds a legal degree from Ruhr University Bochum and has professional qualifications as Assessor jur.