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Victoria Teo is an experienced professional in customer success and operations, currently serving as an Enterprise Customer Success Manager at Loopio since May 2024. Prior roles include BizOps + Customer Success Lead at Sparkwise and IT Operations Specialist at Vancity, where Victoria significantly improved collaboration between customer success and technical teams, enhancing issue resolution times. Victoria has also held positions such as Community Development Coordinator at Columbia College, where a successful CRM migration resulted in an 83% adoption rate, and organized community engagement events at Downtown Surrey Business Improvement Association. Victoria's earlier experience includes roles at Mamakoo, InstinctX Ltd., and as Co-Founder and COO of Cering, focusing on women's safety through wearable technology. Victoria holds a Bachelor of Arts in Anthropology from Simon Fraser University.