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Debleena Gutta is a seasoned professional with extensive experience in customer success and employee benefits within the insurance sector. Currently serving as a Senior Manager - Customer Success at Loop since April 2022, Debleena focuses on mid-market and enterprise clients in India, managing over 20 clients and aiming to maximize net recurring revenue and client satisfaction scores. Prior to Loop, Debleena held the position of Senior Manager - Employee Benefit at Global Insurance Brokers Private Limited, where responsibilities included group health insurance placement and customer relationship management. Early career roles include Account Manager at Vantage Insurance Brokers & Risk Advisors Pvt. Ltd, and positions at Emedlife Insurance Broking Services Limited and CMS Computers Limited, showcasing a solid foundation in employee benefits and IT coordination. Debleena is currently pursuing a Composite Broker degree from the National Insurance Academy while holding an MBA in Marketing and a Licentiate degree from the Insurance Institute of India.