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Helen Marsland has extensive experience in the financial and debt management sector, currently serving as the Billing Contact Centre Manager at Loop Customer Management since October 2018. Prior to this role, Helen worked at The Funding Corporation Limited as a Collections Advisor in 2004. From January 2003 to August 2018, Helen held several positions at StepChange Debt Charity, culminating in the role of Debt Advice Service Manager, where responsibilities included leadership, operational development, and ensuring compliance in providing debt advice services. Previous roles also encompassed positions as Advice Centre Manager and Debt Counsellor within the same organization.