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Ilva Kononova is a professional with extensive experience in customer experience and procurement. Currently serving as a Customer Experience Specialist at Longenesis since January 2022, Ilva previously held the position of Direct Procurement Specialist at allnex from March 2021 to January 2022. Prior to that, a notable tenure at Atea Global Services Ltd. spanned from July 2014 to October 2020, featuring roles such as Service Delivery Support Team Lead, Assistant Team Lead/Senior SDS Consultant, and Service Delivery Support Consultant. Ilva holds a degree in humanities with a focus on English Language and Literature from Latvijas Universitate, earned between 2010 and 2014.