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Malsha Fernando is an experienced professional currently serving as the Global Travel Operations Manager at LSEG (London Stock Exchange Group) since August 2017. Prior experience includes roles as Deputy Manager at WNS Global Services from March 2014 to August 2017 and Passenger Service Agent at both Alitalia Società Aerea Italiana S.p.A. and Singapore Airlines earlier in their career. Malsha also worked as an Executive at Aitken Spence Travels and as a Banking Assistant at HSBC. Educational qualifications include a Master's degree in Business Administration and Management from Cardiff Metropolitan University, IATA training in Managing The Travel Business, and certifications in Six Sigma with a Yellow Belt.