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Charlotte Whitfield is a highly experienced professional who has held various managerial positions in companies such as Arriva Rail London, Arriva Group, G4S, and First Group. With a background in Chemistry from the University of Leeds, Charlotte has excelled in roles such as General Manager, Customer Experience Director, Area Manager, Staff Manager, and Depot Operations Manager, overseeing operations, engineering, budget management, staff management, and achieving KPIs. Charlotte's expertise spans across transportation, customer service, operations, and stakeholder relations.