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Helena Duzniak is an experienced Technical Author with a career spanning over two decades in the financial and technological sectors. Currently serving at the London Metal Exchange since February 2019, Helena has previously held positions at the Cheque and Credit Clearing Company, International Financial Data Services, Enzen Global Solutions, NYSE Euronext, CDO Software, LIFFE (Euronext LIFFE), and ACT Financial Systems, where responsibilities included producing technical documentation, production support documentation, and user guides for various financial platforms and trading systems. Helena's expertise encompasses governance deliverables, quality assurance processes, and the transition to electronic trading systems. Helena holds a degree from the University of London.