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Fabio Fassoni possesses extensive experience in IT support and incident management, currently serving at ARIA S.p.A. Lombardia since April 2017 as Strategic IT support and technological innovation, providing high-level IT expertise for the adoption and assessment of appropriate technological solutions, while also guiding the organization during transitions and innovations as an IT Architect. At Lombardia Informatica, where Fabio has been employed since January 1987, responsibilities include managing incident and delivery processes to ensure prompt restoration of services during infrastructure incidents, overseeing the performance of external system administrators, and serving as a key internal point of contact. Fabio holds a college degree in Accounting from VII ITC A. Gramsci, earned between 1981 and 1986.