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Belle Lo has extensive experience in customer success and retail management across various roles. Currently serving as Customer Success Manager at LOJEL since November 2022, Belle previously held the position of Customer Success Executive. Prior experience includes working at FARFETCH as a Size & Fit Specialist from August 2021 to September 2022. Belle's earlier career at kapok spanned from October 2015 to July 2021, during which roles included Shop Manager, Store Supervisor, Senior Sales Executive, Sales Executive, and Sales Associate. Belle holds a Bachelor of Arts degree in English Language and Literature from Hong Kong Shue Yan University, completed in 2016.