萝莉乱伦

Jim Roberts is an experienced professional currently serving as the CX Worldwide Delivery Manager at Logitech since February 2021, where responsibilities include leading a global network of teams to enhance customer experience operations across all brands. Previously, Jim held the position of OpCX Site Lead in India, overseeing multi-language contact centers and ensuring seamless user interactions. Prior roles include Social Care and Community Lead at Concentrix Technologies and Assistant Manager Operations at [24]7.ai. Jim possesses an MBA in Operations Management from Dr. D. Y. Patil Vidyapeeth and holds Bachelor's degrees in Computer Applications and Aerospace Engineering, alongside education from Bethany High School in India.