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Jacqueline Reyna has over 8 years of professional experience, beginning with their role as an Account Coordinator at C.H. Robinson in 2013. Jacqueline was subsequently promoted to Operations Representative and Shipment Information Specialist at the same company. In 2017, they joined Everi Holdings Inc. as a Producer and Quality Assurance Analyst, where they reduced production time by 50% and cut down test time by 66%, respectively. In 2020, Jacqueline Reyna was a Technical Writer at Boyd Group Services Inc., where they authored a series of SOPs and established and fostered relationships with team stakeholders. Currently, they are a Project Manager at Logistyx Technologies and an Administrative Assistant at Campbell & Company.

Jacqueline Reyna completed their High School Diploma at Bloom High School in 2009. Jacqueline then attended Prairie State College, where they obtained an Associate of Arts - AA in Fine Art in 2012. In March 2020, they obtained a Certified ScrumMaster (CSM) from the Scrum Alliance, and in March 2021, they obtained a Certified ScrumMaster\u00ae (CSM\u00ae) from the same institution.