Adam Fugent is a Senior Consultant at Plaster Group, LLC, where responsibilities include leading the Change Management Service Offering, engaging with industry organizations, and developing internal capabilities. Previous experience includes roles at Facebook as a Learning Operations Portfolio Manager, managing vendor relationships and training events, and at Stripe as the Operational Change Management Lead, where Fugent established a financial crimes change management program. Prior to that, at McKinstry, Fugent served as an Operational Excellence Program Manager, focusing on process standardization and training, and as Program Director for Corporate Facilities, achieving significant improvements in customer satisfaction and SLA adherence. Fugent's military background includes positions within the US Army, culminating as a Senior Training Consultant and Company Commander. Educational qualifications include a Bachelor of Science in Comparative Politics from the United States Military Academy at West Point and a Master’s degree in Organizational Leadership from Columbus State University.
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