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Kumail Khaki has extensive work experience in various roles within the technology sector. Kumail currently works as a Sr. Solutions Engineer at LogicGate. Prior to this, they spent several years at Information Risk Management (IRM), where they held the positions of Head of Pre-Sales and GRC Software Implementation Manager. Before joining IRM, Kumail worked at SureCloud as a GRC Implementation Consultant, where they developed relationships with clients, created applications using JavaScript, and managed client implementations. Kumail also has experience as a Business Software Analyst, Quality Assurance Analyst, and Service Desk Analyst at EMIS Health Community Pharmacy, where they were responsible for creating functional specifications, conducting gap analysis, writing test scripts, providing technical support, and meeting service level agreements. Kumail's diverse background demonstrates their expertise in software development, implementation, and customer support.

Kumail Khaki completed their Bachelor of Engineering (BEng) degree in Computer Systems Engineering from Brunel University London, from 2009 to 2012. Prior to that, they attended Uxbridge College from 2007 to 2009, where they pursued studies in Electrical and Electronics Engineering. Additionally, Kumail has obtained various certifications, including LogicGate Power User Certification from LogicGate in January 2023, ISO27001:2013 Lead Auditor (CIS LA 2013) from IBITGQ in December 2016, and ITIL Foundation from QA Ltd. However, the specific month and year for the ITIL Foundation certification are not provided.