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Michele Berhorst has held various key leadership roles in Human Resources, Sales, Customer Satisfaction, and Training within the hospitality industry. With experience in managing and developing teams, implementing customer satisfaction improvement programs, and exceeding revenue goals, Michele has proven to be a valuable asset to prominent companies such as Lodging Hospitality Management, Hilton Ballpark St. Louis, and Harrah's Entertainment. A graduate of Northeast State University, Michele's expertise in driving organizational success and enhancing customer experiences shines through their extensive professional background.