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Mark Rieman has worked in a variety of roles since 2008. Mark began their career as an MBA Department Office Coordinator at Benedictine University in 2008. In 2010, they moved on to become a Senior Advertising Executive at Chicago Tribune Media Group. In 2011, they became a New Business Development Executive at Tribune Interactive. From 2012 to 2015, they worked as a Manager of Business Solutions at Staff Management, a Client Support Specialist at Dynamic Solutions Group, Inc., and a Senior IT Consultant at HyperX Systems LLC. In 2017, they joined AMETEK Atlas Material Testing Technology as a Business System Analyst and Senior Help Desk Specialist. Currently, they are a Support Services Consultant at Lockmann Krane International, Inc.

Mark Rieman obtained their BBA in Management and Organizational Behavior from Benedictine University between 2007 and 2009. Mark has since obtained several certifications, including a System Administrator certification from LabWare in November 2019, a Certified Incident Responder certification from PagerDuty in June 2021, a PagerDuty API Practitioner certification from PagerDuty in July 2021, an Engineering Cisco Meraki Solutions Part 1 certification from Cisco in August 2021, and an Engineering Cisco Meraki Solutions Part 2 certification from Cisco in February 2022.