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Regine Delos Santos currently serves as the Director of Customer Service at Local Bartending School, overseeing daily customer service operations and staff relationships, while generating performance reports and collaborating with executive leadership to enhance processes. Additionally, Regine has been a Manager and Virtual Assistant at Lessonpro LLC since 2017, responsible for lesson scheduling and business management. Prior experience includes a robust tenure at Transcom from 2012 to 2017, where Regine held roles such as Real-Time Analyst, Product Specialist, Subject Matter Expert, and Customer Service Representative/Technical Support Representative, focusing on training, compliance monitoring, and customer issue resolution.