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Jacob T. is a Performance Marketing Executive at Loaf, a position held since March 2022 after previously serving as a Sales Assistant from February 2019 to July 2020. In the earlier role, Jacob T. excelled in building strong customer relationships through attentiveness, empathy, and extensive product knowledge, contributing to increased in-store sales of premium products. Skills in upselling, cross-selling, and objection handling were effectively utilized to enhance customer satisfaction and drive profitability. Jacob T. holds a Bachelor's degree (Hons) in Electronic Music from the Guildhall School of Music & Drama, completed in July 2022.