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Kevin Hotalen is an experienced IT professional with a diverse background in technical support and network administration. Currently serving as a Senior Support Technician at LMi.net since October 2019, Kevin has successfully recommended and deployed cloud-based services while creating automation tools for enhanced maintenance. Prior to this role, Kevin was a Senior Account Engineer at FixSwift - IT Solutions, where responsibilities included managing significant network upgrades for small to medium-sized businesses and fostering client relationships. Kevin's earlier roles include IT Administrator positions at A. Smith & Company and Choice One Social, overseeing network upgrades and managing IT functions during business transitions. With foundational experience in desktop troubleshooting and sales at PC Club, Kevin possesses a strong technical foundation supported by education from the University of Advancing Technology.