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Edgar Napoleon is an experienced professional in technology and customer support, currently serving as Lead Podium Platforms at Loan Market Group since March 2021, after a similar role at NAB from May 2016 to March 2021. Their expertise includes Salesforce CRM analysis, with prior experience as a Salesforce Admin/Podium Portal Analyst. Edgar's career began in technical support roles, including Help Desk Technician positions at both Advantedge Financial Services and Kinetic IT. An educational background in engineering includes an Advanced Diploma in Computer Systems Engineering from NMIT and a Bachelor's degree in Electronic Engineering from La Trobe University.