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Amer Siddique serves as the Technology Support Manager at Lloyds Technology Centre India since November 2023, following a substantial tenure as Service Desk Manager at Zensar Technologies from September 2015 to November 2023, where responsibilities included managing ITSM operations and ensuring service level targets were met. Prior to this, Amer Siddique worked as a Support Engineer at Sutherland Healthcare Solutions from August 2012 to September 2015, focusing on account creation and system support during outages. Amer Siddique holds a Bachelor of Technology (B.Tech.) degree in Computer Engineering from VIF College of Engineering and Technology, earned between 2006 and 2009.