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Susan Claris has a work history that spans several decades and includes various roles in transportation planning and public service. Susan started their career at the Department for Transport as an Executive Officer from 1983 to 1989. Susan then worked as a Transport Planner at Arup from 1993 to 2007, before becoming an Associate Director at the same company from 2007 to 2023. Throughout their time at Arup, they worked on a variety of transport planning projects, including those for Hertfordshire County Council and Guildford Borough Council, as well as the Office for Low Emission Vehicles' Plugged-In Places program. Additionally, they served as an Infrastructure Delivery Partner at the Office for Low Emission Vehicles from 2010 to 2013. In 2015, they took on roles as a Trustee and Vice President at Living Streets, an organization that promotes walking and cycling. Finally, in 2023, they became a Parish Councillor at Sandgate Parish Council.

Susan Claris has a Master of Science (MSc) degree in Transport from Cardiff University / Prifysgol Caerdydd, which was obtained from 1992 to 1993. Prior to that, they earned a Bachelor of Arts (BA Hons) degree in Planning and Anthropology from Oxford Brookes University, from 1989 to 1992. Their earlier education includes attending Chatham Grammar School for Girls from 1976 to 1983, but no degree or field of study is specified for this period.