ÂÜÀòÂÒÂ×

JJ Steinfeldt is an experienced IT professional currently serving as an IT Support Desk Analyst at LiveWire since April 2022, overseeing the transition to an independent company. Responsibilities include deploying JAMF Pro for Mac management, establishing security best practices, and migrating software licenses and user accounts. Previously, JJ worked as an IT Service Desk Technician at Milwaukee Tool, resolving over 5,000 support tickets and mentoring off-shore support teams. An extensive background at Apple spanned various roles from Software QA to Technical Advisor, where JJ excelled in troubleshooting, training, and customer satisfaction. Educational qualifications include an Associate's degree in Network Administration from Milwaukee Area Technical College and a degree from the University of Wisconsin-Milwaukee.