Technical Account and Support Services
About
The Technical Account and Support Services team at LiveVox ensures optimal client satisfaction and system performance by providing expert technical guidance, resolving complex issues, and managing customer accounts. Their focus is on facilitating seamless multi-channel contact center operations, enhancing customer engagement, and supporting continued success through proactive support and strategic account management.
Team members
Colby Westbrook
Team Lead/client Support Speci...
Dustin Clevenger
Senior Manager, Engagement Man...
Heather Shepherd
Manager, Technical Account Man...
JD
Juan Felipe Valencia...
Director Customer Care
KV
Kendra Vallarelli
Sr. Director Of Technical Acco...
RC
Rajeev Chandraprakas...
Senior Engagement Manager
Rita Toscano
Customer Success Manager