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Lucy O'Shaughnessy has over 25 years of work experience in various management roles. Lucy began their career at Sainsbury's, where they held management positions within their stores from 1995 to 2000. Lucy then worked at Bristol Airport as an Airport Duty Manager from 2000 to 2004, followed by a role as a Retail Manager from 2005 to 2010. In 2010, they joined Liverpool John Lennon Airport as a Group Retail Manager, before being promoted to the roles of Retail Director and Commercial Director in 2012 and 2015 respectively.

Lucy O'Shaughnessy attended the University of Central Lancashire from 1990 to 1995. However, no information is available regarding their degree or field of study.