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Sarah Jeanne Nuevo is an experienced professional in the field of product support and quality assurance, currently serving as a Product Support Specialist at LiveRez Vacation Rental Software since February 2021. In this role, Sarah Jeanne addresses Tier II support needs for vacation rental software, assisting property managers with their website and reservation system issues. Prior to this position, Sarah Jeanne worked at Fusion BPO Services from December 2013 to October 2020, where responsibilities included developing and managing test plans and scripts as a Quality Assurance Specialist, as well as supervising technical and customer care inquiries. Sarah Jeanne holds a degree in Computer Hardware Services from the Philippine Technical Education and Skills Development Authority and attended the University of San Jose-Recoletos from 2011 to 2013.