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Jo-Ann Patalinghug is a skilled professional with extensive experience in customer service and technical support. Currently serving as a Product Support Specialist at LiveRez Vacation Rental Software since February 2021, Jo-Ann has previously held roles as a Customer Service Specialist at Concentrix and as a Technical Support Representative and Technical Support Specialist at SYKES Philippines. Jo-Ann began a career in the industry as an Internship Trainee at QUALFON PHILIPPINES, INC. Jo-Ann holds a Bachelor of Science in Information Technology from Cebu Eastern College, completed in 2016.