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Omer Avner is an experienced professional in service operations engineering, currently serving as VP at LivePerson since April 2015, leading a multi-disciplinary unit focused on maintaining a 99.97% uptime SLA across the platform. Omer's career at LivePerson has included roles such as Director, Head of Service, Service Group Leader, and NOC Team Leader, with responsibilities spanning team management, technical initiatives, automation processes, and mentoring. Prior to LivePerson, Omer worked as an Executive Assistant at Amdocs. Omer earned a Bachelor's Degree in Business Administration and Management from The Open University of Israel, following a high school education at Ostrovsky High School.