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Joshua Kanakaratnam is an experienced professional in enterprise solutions and account management, currently serving as a Senior Enterprise Solutions Consultant for Strategic Accounts at LivePerson since March 2022. Prior roles include Account Executive and Senior Enterprise Solutions Consultant for National Accounts at Zendesk, as well as an Enterprise Sales Engineer at Thomson Reuters following the acquisition of OLAP Vision. Previous experience also covers various positions at Vena Solutions, Prophix Software, and IBM, focusing on customer support and technical analysis. Joshua holds an Honours Bachelor of Applied Computing in Computer Science from the University of Guelph and a Diploma in Wireless Telecommunications from Humber Institution of Technology and Applied Learning.