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Nicholas Dehaan has extensive work experience in various roles. Nicholas started their career at University of Phoenix in 2007, where they worked as a Senior Finance Advisor until 2013. Subsequently, they served as a Content Implementation and Communication Administrator at the same institution from 2013 to 2019. In 2019, they joined Honeywell as an ISC Project Manager until 2020. Currently, Dehaan is employed at Liveops, Inc., where they started as a Product Manager, Agent Experience in 2020. Nicholas then progressed to the role of Agent Experience Manager from 2022 to 2022, followed by Director, Agent Experience from 2022 to 2023. Currently, they hold the position of Senior Director, Agent Experience & Talent Acquisition at Liveops, Inc.

Nicholas Dehaan obtained a Bachelor's Degree in Communication and Media Studies from the University of Phoenix, graduating in 2013.