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Cindy Zajac has a diverse work experience, with roles in various companies and industries. Cindy served as the Director of Market Access & Payer Relations at LivaNova, where they were responsible for negotiating coverage policies and payment levels with medical directors and key decision makers of various payers. Prior to that, they worked as a Behavioral Health Therapist at Equitas Health, providing comprehensive mental health assessment and treatment to adults with mental and emotional disorders. Cindy also worked as a Clinical Therapist at Children's Safe Harbor, conducting diagnostic assessments and providing evidence-based counseling techniques to individuals and families. In addition, Cindy had roles at Neuronetics, Inc. and DexCom, Inc. as an Associate Director of Reimbursement and Health Policy, and Managed Care Director, respectively. Cindy also served as a Senior Regional Payer Relations Manager at Conceptus. Overall, Cindy has expertise in payer relations, reimbursement strategies, and evidence-based counseling.

Cindy Zajac holds a Master of Arts degree in Clinical Mental Health Counseling from The University of Toledo, which they earned between 2014 and 2016. Cindy also obtained an Associate of Applied Science degree in Registered Nursing/Registered Nurse from Columbus State Community College, completing their studies from 1988 to 1990. Additionally, they attended Ohio University between 1980 and 1984, though no specific degree or field of study is provided.