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Alex Jones is an experienced IT professional currently serving as Service Delivery Manager at Littlefish (UK) Ltd since October 2021. Previously, Alex held the position of Service Delivery Team Leader at emh group for a brief period in 2021 and was the Service Desk Team Leader at Littlefish (UK) Ltd from February 2020 to May 2021. Prior roles include IT Service Desk Manager at Methodist Homes MHA, ICT Service Desk Team Leader at Nottingham Community Housing Association, and IT Operations Administrator/IT Service Analyst at PA Consulting. With a solid background in IT service management and team leadership, Alex has developed a wealth of expertise in service delivery and support within various organizations.