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Heba Abulaila has been working in the software quality assurance field since 2013. Heba began their career at Realsoft Advanced Applications as a Senior Quality Assurance Engineer. In 2018, they moved to eSense Software in a similar role as a Senior Quality Engineer. Since 2021, they have been working at Little Thinking Minds as both a Software Quality Assurance Team Lead and a Senior Quality Assurance Engineer.

Heba Abulaila obtained their Bachelor's degree in Computer Engineering from Hashemite University in 2013. In 2020, they received a Certified Tester Foundation Level (CTFL) certification from the International Software Testing Qualifications Board (ISTQB). Heba also holds a SFPC certification from CertiProf.