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Ilana Fromm has worked in the marketing and communications field for over nine years. In 2011, they began their career as a Staff Writer for Her Campus Media. In 2012, they worked as a Research Intern for Arnell Group and in 2013 as an Editorial Intern for Today Media. In 2014, they joined Birthright Israel Foundation as a Marketing & Communications Assistant, followed by a Communications & Social Media Coordinator and Communications & Social Media Specialist. In 2017, they were a Marketing Coordinator for Institute for Integrative Nutrition. In 2018, they were a Senior Brand Marketing Specialist for Plated. Since 2020, they have been a Senior Marketing Manager for Little Spoon, where they are responsible for creating and developing lifecycle marketing strategies, ideating and implementing customer communication efforts, and monitoring and improving email reporting KPIs. Ilana is also a Senior Marketing Manager for Is This Normal, where they oversee organic social media strategy and content strategy.

Ilana Fromm attended Byram Hills High School from 2006 to 2010. Ilana then went on to earn a Bachelor's Degree in Journalism and Mass Communication, Strategic Communication from the University of Wisconsin-Madison between 2010 and 2014. In 2013, they studied at Istituto Lorenzo De' Medici. In 2018, they obtained a Digital Marketing Circuit certification from General Assembly.