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Ray K. has extensive work experience in the IT and operations management fields. Ray most recently served as the Director of IT Operational Support at Little Caesars Pizza since February 2020. Prior to that, they worked at Ilitch Holdings, Inc. from June 2016 to February 2020 as the Manager of Desktop Engineers, Helpdesk, and NOC. Ray also worked as a Delivery Operations Manager at The Adecco Group from April 2015 to June 2016. From August 2013 to April 2015, they were an Operations Manager at Hewlett Packard Enterprise. Before that, they held various roles at Hewlett Packard Enterprise, including Supervisor from August 2012 to August 2013 and Team Lead from December 2009 to October 2012. Ray started their career as a Quality Assurance Analyst at Perot Systems Corp from September 2005 to May 2009.

Ray K. has a Master of Business Administration (MBA) degree from the University of Phoenix, which they obtained in 2014. Ray also holds a Bachelor's degree in IT/Software Engineering from the same institution, which they completed between 2006 and 2009. In addition to their degrees, Ray K. has obtained several certifications including Scrum Master from Scrum Alliance in 2018, Project Management Professional from Project Management Institute in 2016, and ITIL V3 in 2013.