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Lena Ng has extensive work experience, starting with their current position as Head of Customer Success at LittleLives, which they assumed in April 2022. Prior to that, they worked as an Account Relationship Manager at LittleLives starting from October 2020. Before joining LittleLives, Lena worked at Boost, where they held the role of Product Delivery Manager from October 2018 to January 2020. Lena also worked as a Senior Major Account Manager (APAC) at Qooco from April 2014 to October 2018. Lena's earliest work experience was as a Shipping Officer at Sankyu, where they worked from September 2013 to December 2013.

Lena Ng attended Riverside Secondary School from 2006 to 2009. Lena then pursued a field of study in Hospitality Management at Republic Polytechnic from 2010 to 2013.