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Zachary Connor has extensive experience in the tech and customer service sectors, primarily at Liquid Web since June 2012. Roles include Software Development Engineer, Testing Engineer, Managed Hosting Product Administrator, Sales Account Executive, Customer Feedback Analyst, Sales Mentor, and Billing Specialist. Key contributions involve assisting prospective customers with hosting solutions, managing leads using Sales Force CRM, exceeding sales quotas, and training new sales staff. Additionally, Zachary provided customer support for billing inquiries and managed solutions for web server issues, achieving high customer satisfaction ratings. Prior experience includes a Consultant/Student Technician role at Academic Technology Services, supporting students and faculty with technical problems. Zachary holds a Bachelor's Degree in Media and Communication Technology, Information Communication Technology, and Business from Michigan State University.