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Michael Hicks is an experienced technology professional with a strong background in deskside support and information technology. Currently serving as a Deskside Support Technician at Lippert since December 2021, Michael previously held roles at AT&T as a Premise Technician, YR Systems, LLC as a Technician, and BOMBARDIER as Information Technology Staff. Michael's extensive experience includes a significant tenure at Triumph Aerostructures - Vought Aircraft Division as an Information Technologist, where responsibilities included Nortel PBX telephone administration. Earlier career highlights include roles at Northrop Grumman Information Systems as a Field Engineer with similar PBX administrative duties, and as a Field Technician at Pulse Systems Inc, focusing on hardware and software support. Michael holds an Associate's degree in Computer Engineering from Remington College-Fort Worth Campus.