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Rachel Goodwin has worked in various roles since 2003. Rachel started their career as an Office Associate at Harry Ritchie's Jewelers in 2003, followed by a Construction Coordinator role at Systems Paving in 2006. In 2006, they joined Stromberg, A Paychex Company as a Sales and Marketing Coordinator. In 2009, they became a Sales Operations Manager at Empower Software Solutions. Rachel then moved to Government Software Solutions in 2010, where they served as Director of Sales Operations. In 2021, Rachel took on the role of Sales Operations Manager at Promise, where they worked cross-functionally with marketing, sales, and product teams to ensure a consistent message and experience for new and developing products. Finally, in 2022, Rachel joined Linxup as Sr. Director of Sales and Customer Operations, and also Podium as Sales Operations, where they partnered with Global Sales, Strategy & Analytics, and Finance to develop annual plans for headcount allocations.

Rachel Goodwin attended Washington State University from 2000 to 2003, where they studied Human Development, Family Studies, and Related Services. Rachel also obtained a certification in Using Power BI with Excel from LinkedIn in July 2021.