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Elizabeth Warui is a Customer Service Specialist at Family Bank Ltd, a position held since July 2014, where responsibilities include addressing customer inquiries, resolving complaints, managing transaction records, and overseeing branch queue efficiency. Previously, Elizabeth served as an Assistant Marketing Executive at Lintons Beauty World. Educational qualifications include a Bachelor’s degree in Business, Management, Marketing, and Related Support Services from United States International University - Africa and an MBA in Strategic Management from the University of Nairobi.